Terms of service

Last updated: December 24, 2025

OVERVIEW

Welcome to Actimor. The terms “we”, “us” and “our” refer to Actimor, a trading name of Global Market Communications Pty Ltd (ABN 28 076 452 189) (“Actimor”, “we”, “us”, “our”).

We operate this store and website, including all related information, content, features, tools, products and services (the “Services”). Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to sell products to you.

These Terms of Service (“Terms”), together with any policies referenced here (including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy), set out your rights and responsibilities when you use the Services.

Please read these Terms carefully. They include important information about warranty disclaimers and limitations of liability.

By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

1. ACCESS AND ACCOUNT

To use certain features of the Services, you may be asked to provide information such as your email address, billing address, payment details, and shipping information. You agree that all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must not transfer, sell, assign, or license your account to any other person.

2. ELIGIBILITY

By using the Services, you confirm that you are at least the age of majority in your place of residence, and that you have the legal capacity to enter into these Terms.

3. PRODUCTS AND INFORMATION

We make every effort to display product descriptions, images, and information as accurately as possible. However, colours and appearance may vary depending on your device and settings.

Product information on this website is provided for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. You should always read labels and follow directions on product packaging, and consult a qualified health professional if you have questions.

We may update product information and availability at any time without notice.

4. PRICES, PROMOTIONS, AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price shown at checkout at the time you place your order and will be included in your order confirmation.

Unless stated otherwise, prices may not include shipping or other charges, which will be shown at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update your details so we can complete transactions and contact you if needed.

5. ORDERS

When you place an order, you are making an offer to purchase products from us. We may accept or decline any order at our discretion, including where:

  • a product is unavailable,

  • there is an error in pricing or product information,

  • we suspect fraudulent or unauthorised activity, or

  • delivery is not possible to your location.

An order is not accepted until we confirm it (for example, by sending an order confirmation email) and payment has been successfully processed.

If we cancel or change an order, we will attempt to notify you using the contact details provided at checkout and will refund any payment taken for items not supplied.

You confirm purchases are for personal or household use and not for resale or export.

6. SHIPPING AND DELIVERY

Shipping timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk of loss passes to you when the products are handed to the carrier (unless Australian Consumer Law requires otherwise). For full details, refer to our Shipping Policy.

7. RETURNS AND REFUNDS

Returns and refunds are handled in accordance with our Returns & Refunds Policy and your rights under Australian Consumer Law. Nothing in these Terms limits your rights that cannot be excluded under applicable law.

8. INTELLECTUAL PROPERTY

All content on the Services, including text, graphics, images, logos, product descriptions, and the overall design and arrangement, is owned by or licensed to Actimor and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written permission.

“Actimor” and associated names and logos are trademarks of Actimor (or its licensors). Shopify and associated marks are trademarks of Shopify. All other trademarks belong to their respective owners.

9. OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we do not control. These tools are provided “as is” and “as available” without warranties. Your use of third-party tools is at your own risk and subject to the third party’s terms.

10. THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for third-party content, policies, or practices. Accessing third-party sites is at your own risk.

11. SHOPIFY PLATFORM

Our store is hosted on Shopify. Shopify provides the platform, but your purchase is made directly with Actimor, not Shopify. To the extent permitted by law, Shopify is not responsible for any aspect of sales between you and Actimor.

12. FEEDBACK AND REVIEWS

If you submit any feedback, reviews, suggestions, or other content (“Feedback”), you grant us a worldwide, perpetual, royalty-free, sublicensable licence to use, reproduce, modify, publish, and display that Feedback for business purposes (including marketing), subject to applicable law.

You agree not to post Feedback that is unlawful, misleading, defamatory, abusive, or that infringes third-party rights.

13. ERRORS AND OMISSIONS

We may correct errors or inaccuracies and update information at any time without notice (including after you submit an order). If an error affects your order, we may cancel the order and refund amounts paid.

14. PROHIBITED USES

You must use the Services only for lawful purposes. You must not:

  • violate any laws or regulations,

  • infringe intellectual property rights,

  • transmit malware or harmful code,

  • attempt unauthorised access to systems,

  • scrape, crawl, or exploit the Services,

  • impersonate others, or

  • engage in conduct that interferes with the Services or harms others.

We may suspend or terminate access if we reasonably believe you have breached these Terms.

15. TERMINATION

We may terminate or suspend your access to the Services at any time if you breach these Terms or where required to protect the Services or other users. Obligations and terms that should survive termination will continue to apply.

16. DISCLAIMERS

To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available” without warranties of any kind, whether express or implied.

Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian Consumer Law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Actimor (including its directors, officers, employees, contractors, and service providers) will not be liable for indirect, incidental, special, or consequential loss, including loss of profits, revenue, or data, arising from your use of the Services or products.

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the maximum extent permitted by law.

18. INDEMNITY

You agree to indemnify and hold harmless Actimor and its affiliates, officers, employees, contractors, and service providers against losses, claims, and expenses arising from your breach of these Terms, your unlawful conduct, or your misuse of the Services.

19. SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder will remain in full force and effect.

20. ENTIRE AGREEMENT

These Terms, together with policies referenced herein, constitute the entire agreement between you and us regarding the Services and supersede prior communications.

21. GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time by posting an updated version on our website. Changes take effect from the date shown at the top of the Terms.

23. CONTACT

Questions about these Terms can be sent to:

Actimor (trading name of Global Market Communications Pty Ltd)
ABN: 28 076 452 189
Business address: 26/29 Holtermann St, Crows Nest NSW 2065, Australia
Registered office: 172 Fullarton Road, Dulwich SA 5065, Australia
Email: info@actimorfit.com